Privacy Policy

KAGOME Inc. (hereinafter referred to as "we") regards customers' personal information as an important asset. We will comply with the laws, and manage the information appropriately based on the policies below.

Steps Taken Regarding Protection of Personal Data

KAGOME Inc. (hereinafter referred to as "we") regards the appropriate use of, and protection of, personal information as our responsibility and the basis of our business activity.

We manage our stakeholders' personal information appropriately. We strive to protect personal information by implementing an appropriate and reasonable level of safety measures against illegal access, prevention of outflow, and more. In addition, in order to enhance the service, we may outsource a part of the management and operation of our business to a third party. In doing so, we also ensure the thorough management of these outsourcing partners so that leaks of personal information and unauthorized access will not occur.

We do not disclose personal information of stakeholders to third parties other than outsourcing parties without obtaining consent. However, when disclosure is requested by law or by a court of law, the police or other public organization, we may disclose personal information without your consent.

Privacy policy

1. Formulation of compliance program and ongoing improvement.

We have established and implemented a personal information protection standard (compliance program) so that our employees (including temporary staff) will recognize the importance of protecting personal information, and will properly use and protect personal information. Furthermore, we will maintain this system and continuously work to improve it.

2. Designation and enhancement of personal information manager.

We will designate a "personal information manager", clarify the role, and prepare the environment so that the manager may properly carry out activities related to the protection of personal information.

3. Preparation of internal regulations concerning the protection of personal information.

We will establish internal regulations on the protection of personal information, disclose clear policies on the handling of personal information, and will fully inform our staff about our exacting standards regarding leakage of personal information.

4. Implementation of Safety Measures

We implement security procedures such as information security measures to ensure the accuracy and safety of personal information, and take all measures to prevent the unauthorized access, loss, destruction, falsification, leakage, etc. of personal information.

5. Review and Improvement of Outsourcing

To further improve the protection of personal information, outsourcing will be reviewed and improved. When entering into a business outsourcing contract, we thoroughly examine the suitability of the partner, and consider how to best protect personal information within the contract.

6. Compliance with laws and regulations

We comply with laws and regulations applicable to the protection of personal information. Furthermore, we ensure that the personal information protection standards (compliance program) complies with the laws and regulations.

7. Improvement of employee training

We educate officers and employees (including temporary staff) about the standards of personal information through our learning materials, and conduct training programs at least once a year for staff who handle this information.

8. Preparation and enhancement of audit system

We have prepared a system which allows investigation into whether or not the protection of personal information is properly implemented. We also conduct audits utilizing access logs in order to prevent or suppress, at an early stage, the leaking of personal information by employees.

  • We will receive inquiries and requests regarding personal information we keep here.
  • Depending on the content of the inquiry, the response may take time or may not be possible.
    (Please specify the circumstances by which the personal data was acquired by our company.)
  • We will reply after confirming that the contact information matches that which we have received before.
  • Please be advised that the disclosure of certain information will incur a fee.